TLC Risk Management and Website Privacy Policy

TLC Risk Management recognises the importance of protecting the privacy of personal information. "Personal information" is defined as that information or comment that relates to an individual which can be used to identify that individual.

TLC Risk Management is bound by the privacy legislation of Australian and the state of Victoria and as such TLC Risk Management uses its best efforts to ensure the privacy of its clients and visitors to this website. Our core business is to understand and meet the needs of our clients over their lifetime for a wide range of personal and business related risk management and other related services. To do this effectively, we need to collect a reasonable amount of personal information.

TLC Risk Management provides a variety of risk management products and services as an Authorised Representative (AR309483) of Synchron. These products and services include:

  • Income protection
  • Life insurance
  • Trauma insurance
  • Total Permanent Disability
  • Business expense insurance
Collection and use of personal information

TLC Risk Management only gathers personal information when it is voluntarily submitted by you as our clients and in the manner provided in this website. The principal purpose for which this information will be collected is to provide you with advice as to the most appropriate policy(s) for you in your current circumstances.

Visitors to the web site

From time to time we may also collect information from our web site which tells us about you as visitors to our web site. This may include information about the date, time and duration of visits and which pages of the web site are most commonly accessed. The information does not identify visitors to the web site. It is however, used to help administer and improve the services provided to you via our web site.

Disclosure of personal information

TLC Risk Management does not sell, rent or trade personal information. We are required to share relevant personal information with Life Insurance Providers. If we do this, we do so with your consent, the individual client to whom the information relates.

TLC Risk Management will always reserve the right to use or disclose any information as need to satisfy any law, regulation or legal request, or to co-operate in any lawful investigation or an investigation on a matter of public safety (as we are entitled to do under the appropriate legislation).

Links to other web sites

TLC Risk Management may from time to time have links to other web sites. If you visit one of these linked sites you should review their privacy and other policies. We are not responsible for the policies and practices of other organisations.